Store privacy notice.

Who handles your information

Vital Nutrients Biotech Co., Ltd. operates this store. Contact care@vitalneutrients.co.th about this notice or your information.

Product-update signups

If you choose to register, we save your email address, the name you choose to provide, selected products, language and the date and version of your consent. This is optional and separate from any order. The owner can review your request and use it to provide the selected product and launch updates. We send an email-confirmation request and a subscription confirmation through our email delivery service. Only confirmed addresses join the update list. The preference and unsubscribe links in your email let you manage your choice, and you can also contact care@vitalneutrients.co.th. We retain confirmation, consent and sending records to operate this service. Store subscription records are managed within this store. We retain the request while the updates remain relevant or until withdrawal is processed, subject to applicable recordkeeping requirements.

Optional store feedback

If you choose to submit the browsing survey, we save your selected reason, an optional note for “Something else,” the page path, language and submission time to improve the store. If you choose to provide an email, it is saved with the response so the team can contact you about that feedback. Feedback does not subscribe you to product updates and is not joined to subscriber or order records. Please do not include personal or health information in the note. Only approved shop administrators can review responses.

Orders when sales open

Sales are currently disabled. The following describes the order functionality prepared for a future release.

Checkout uses the products, quantities, payment reference and order status. The payment provider collects your payment details, contact information and shipping address. The store receives the information needed to verify payment, fulfill the order, provide support and handle returns. Card numbers are not stored by the store.

Service providers and purposes

Authorized hosting, database, payment and delivery providers process relevant information to operate the store, protect transactions, take payment, deliver orders and meet applicable obligations. The checkout identifies its payment provider before you submit payment. Information may be processed in countries where these providers operate, subject to applicable safeguards. Order information is not used here for AI model training or advertising profiling.

Order access and browser storage

A private tracking link grants access to the corresponding order status. Keep it private. This browser can store your basket, language, currency and recent tracking links so you can return to them. Clearing browser data removes those saved links from this device, but does not delete server order records.

Security and retention

The store limits order management to authorized administrators and verifies payment updates. It keeps order and transaction records for fulfillment, support, fraud prevention and applicable recordkeeping obligations, and removes or limits information when no longer needed. Do not send passwords or card details to support.

Your choices

Contact us to request access, correction or deletion of your personal information or to raise a privacy concern. Some records may need to be retained for transactions or legal obligations. No marketing opt-in is required to order.

Company address: 154 Phaholyotin 14, Phaholyotin Road, Samsen Nai, Phaya Thai, Bangkok 10400, Thailand.